Free, plain-English help for anyone running a website
Guides, articles, live talks and replays for business owners and marketers who want to understand their website well enough to make good decisions about it.
Getting started online
A free, plain-English guide to getting started online, put together after more than 20 years of building websites. It covers the basics that rarely get explained clearly, like domains, platforms, whether to do it yourself or hire a developer, and what matters most early on.
Articles, how-tos and explainers
A big library of plain-English articles on the things that come up when you're running a website, from the everyday to the "what on earth does that mean?"
Browse the knowledge baseUpcoming talks and events
Live, hour-long sessions walking through one part of the web with loads of clear examples, plus a free email course starting in January.
-
22Oct 2026Grab your seatMasterclassEasy win e-commerce tips for Black Friday and beyond
Quick, practical fixes to get your online shop ready for the busiest time of year.
-
12Nov 2026Grab your seatMasterclassHow to get your business recommended by AI
What AI tools look at when they recommend a business, and what you can do about it.
-
19Nov 2026Grab your seatInteractive workshopCan AI USE your website?
A hands-on session testing whether AI agents can find their way around your site.
-
3Dec 2026Get involvedAsk me anything12 hour website clinic
Lisa answers your questions on all things website, for free, from 8am to 8pm.
-
5Jan 2027Sign upFree email courseWebsites, Translated
45 days of tiny emails that explain your website, one a day.
-
21Jan 2027Grab your seatMasterclassHow to write a website brief
How to brief a designer or developer so you get what you need.
Missed one? Watch the replays
Recordings of past masterclasses and live events are on the Talking Web YouTube channel.
Useful links, straight to your phone
Lisa shares helpful articles, new podcast episodes and event reminders in a broadcast channel on Instagram. Just so you know, it lives on her personal account, so you'll land on a feed that's mostly interiors. The web stuff is all in the broadcast channel.